Identity Theft Protection

We work hard to protect you!

To Do List When Computer Is Hacked or Phished


  •   Change all passwords.
     Change all your passwords.  Keep a record of your passwords off line.
  •   Run Anti-Spyware and Anti-Virus.
     Run both your anti-spyware and anti-virus programs on deep clean, which means all files and folders.  Do this regularly, once a week at the very least.
  •   Clear out private information in your browsers.
     Internet Explorer browsers: Go to Tools > Internet Options > General (this is the first tab) > Cookies: Delete.  CAUTION: if your browser is set to remember your passwords, they will be gone; however, your Home setting may remain, as well as cookies for those pages you view most frequently.
    Click on each tab and review the contents.  For instance, you may want to reconsider the amount of information you have stored in your Profile and in your AutoComplete options.  Do not change any of the settings in the Advanced section without advisement.
    Fire Fox: Go to Fire Fox >  Options > Privacy(5th tab) > Select “Tell websites I do not want to be tracked”.  Click on “Clear your recent history” and “remove individual cookies”.
    Chrome: Click on the Tools symbol (far right corner) > Select “Under the Hood” on the left pane > Check all check boxes under Privacy and hit “Clear browsing data…”.
    -Click on Safari(far upper left corner) > Select “Empty Cache…” and hit on Empty button
    -Click on Safari(far upper left corner) > Select “Preferences…” and From the Security dialog box, click Bookmarks. Click Show Cookies. From the Cookie dialog box, click Remove All.
  •   Close online accounts.
    If you use PayPal, BidPay, or any online funds transfer system (other than your online banking), see if you can close the accounts and open new ones since they are attached to either your bank account or one of your credit cards.
  •   Clear out sensitive data from Temp folder.

    Hard drive cache & Temp folders: if you are running XP, click on the computer icon on your desktop.  You will see C: Local Disk.  Right click on C: and in the drop down menu, Properties.   This opens a tabbed pop up window.

    The first tab is General and it will show a pie chart of the remaining storage on your hard drive. Next to or under the pie chart you will see the Disk Cleanup button.  Click on that.

    When the computer is finished making a list of all files and folders that can be deleted, you will be shown the list with check boxes.  We recommend that you delete everything; however, that means deleting all cookies which is how your hard drive retains login information.  We HIGHLY recommend that you keep your list of usernames and passwords off your computer or that you use a secure password manager.

© 2012 Identity Theft Prevention ( – We work hard to protect you!

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